The mannequin itself was relatively cheap, around $100, but shipping/import costs brought the total to around $500. I took the risk because I couldn't find a muscular mannequin in London suitable for my outfit. Unfortunately, it arrived with the box completely destroyed, little protective wrapping, several scratches and no stand (the seller later sent one). The biggest issue is the extremely strong chemical/paint/fibreglass smell. After a few days indoors, my room smelled like a gas chamber. I left it outside for weeks, away from sunlight, but the smell remained. DPD never responded to my damage claim. The lady I dealt with at the manufacturer was always very kind and helpful, so no complaint about her personally. However, the company needs to address the smell and packaging.  After 1.5 months of discussions, I accepted a partial refund rather than risk losing everything. I now need to seal/recoat the inside and still don't know if I can safely use it indoors. Beware

Received my order sooner than expected. Item quality is amazing, customer service is warm and responsive. 10/10 shopping experience.